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Blog Posts

Recovering from Exchange 2013 Website 404 Errors (ECP & OWA)

Last week we were commissioned by a client to implement a new Windows 2012 server, build Active Directory, and setup Exchange 2013.  It was a one pre-existing server solution with a small number of mailboxes.  A standard setup with Exchange configured for mailboxes, client access (OWA), Autodiscover, and Active Sync. Everything went smoothly, certificates were […]

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What are we selling in IT? Customer Service!

There are many skills and services that can make a successful IT company, but the most important is customer service. As with any small, service oriented company, we are both a customer and a vendor.  When I receive outstanding customer service from a sales rep or account manager, that vendor becomes a trusted resource and […]

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