How do we build long-term relationships with business owners throughout Southern Ontario? We do it by delivering on our promises and being there when you need us. Hear from our clients in their own words:
“Having a reliable and consistent internet connection is a necessity in business. In 2016 System Lifeline brought their service to our office. Until then, struggled for a number of years with various internet providers that just couldn’t offer the service we required.
The consistent service and support is five stars.”
Shawn Ashton
President, Sportscorp Travel
“System Lifeline was brought in, to review our existing IT infrastructure and has since, taken over as the primary IT, Network, Internet and Phone service provider for Dominion Citrus and all its divisions and subsidiaries.
In that time, not only have our network and systems stabilized, but as a result, our monthly technical support requests have been reduced to a fraction of what they once were.”
Paul Scarafile
President & CEO, Dominion Citrus Ltd.
President, Sportscorp Travel
“Moving our IT environment 15 years forward is a monumental task and doing so in the middle of a pandemic is probably not the best idea. With the support of System Lifeline the integration of new hardware, migration of data, reconfiguration of our network, upgrades to our telephony and internet connectivity all happened with little to no downtime.
SLL has been very professional and quick to help us build not just any IT environment, but the right environment for our needs. Responding quickly to any issues that have come up, you have a partner you can rely on to keep your business online.”
Michael E. Stodolak, CPA, CA
Partner, CBM Chartered Professional Accountants LLP
“Sometimes we would be without Internet for days, we had service appointments that never showed up, all our IT equipment was on the floor waiting for disaster. You name it, we had that problem with our IT provider at the time.
One of our members suggested that System Lifeline could sort out our issues. A representative from SLL took the time to analyse and discuss the steps we could take to make our office run more efficient.
When you change providers, you expect a huge bill when issues have been fixed and that was definitely not the case here.
The are quick to respond to any issues you are having and help you every step of the way.
The issues we were having are a distant memory thanks to System Lifeline.
Keep up the good work SLL!”
Deidre Klemann
Office Manager, The Ontario Produce Marketing Association
“Prior to meeting System Lifeline, our company was experiencing significant growth. Our own internal IT systems/personnel were not able to maintain the technical stability required. Since retaining System Lifeline approximately 2 years ago, we are always impressed with their quick professional response time, providing a stable and managed platform/environment for our staff, cutting edge security and most of all, peace of mind.
I do not hesitate to recommend their service.”
Michael S. Maurer
General Manager, Commercial Funding Group Inc.
“After many years of being with a large Internet provider, our business got the point where we needed a reliable, personable, and security focused Internet provider. We switched to System Lifeline and were blown away by the service and security – they protect our data like it’s their own company! Easy installation, incredibly friendly representatives, faster speeds, and half of the cost. I can’t stress enough the security, stability, and service that System Lifeline has provided our business. I wish we used them from the start.”
Gregory M
General Manager, Vape360
“Casey I just wanted to send you a quick note to commend your ongoing excellent service.
I first used System LifeLine on October 31, 2011, almost eight years ago. Since then your team has provided me with great service on some minor and some serious computer and system issues. I have always been pleased with the excellent service you have provided. Your company has always been there in my time of need.
Again, thank you Casey and staff for your knowledgeable and caring support over the years.”
Ken Hay
Brampton Photographer (Retired)
“We have been working with System Lifeline for around 5 years now. During this time, our business has scaled dramatically and with that so have our IT needs. Casey and his team have been with us every step of the way. From day-to-day support issues to large scale server deployments, System Lifeline continues to offer proactive solutions that save us money and improve our operations. Their service and attention to detail is top notch and I finally have the peace of mind in knowing that my IT partner can meet the demands of my business.”
Ezio Bondi
Bondi Produce | New Toronto Foods Co.
“I really cannot say enough good things about the caliber of service, comprehensive knowledge, and the dedication of the entire team at System Lifeline. As a small family owned business, we have faced many growing pains in our attempts to modernize our operation and System Lifeline has helped to tailor solutions for our company that both meet the changing demands of our industry while incorporating and enhancing our established, tried and true systems.
From IT support at any hour for our staff, to consultation and onsite implementation of new technologies, to troubleshooting solutions that have helped to increase the productivity and efficiency of our team, System Lifeline has been an indispensable and integral part of our company’s modernization.
Whether your business requires an inclusive IT solution or if you encounter the occasional hurdle that extends beyond the normal capacity or your in-house IT department, System Lifeline delivers.”
Jake Deodato
IT Manager / Executive Assistant, Tony Deodato & Sons Ltd.
“We have been a customer with System Lifeline for over 2 years and have been impressed by the commitment to customer service provided by Casey and his people. We could not get an answer from other providers and we were dealing with satellite internet solution that just couldn’t keep up with our business. Casey came in and told me he would find me an answer within our budget. He was able to provide us with a system 25 times faster than we had and within budget. System Lifeline understands the cost of downtime and they take action if there was issue. It is nice to know we have them behind us when my people are working to meet our goals and service our customers.”
Mike Mildon
Industrial Sales Manager, Guillevin International
“I wanted to let you know that everyone is pleased with the solution provided (putting us into our own Cloud Terminal Server) and it has made file and information sharing among our office and remote users very simple. No more syncing with Google Drive which makes us very happy. Our team have also commented that they find the System Lifeline staff great to work with. They understand the issues and are always able to help.. “
Thressa Loewen
Finance Manager, Grandlinq GP
“As a marketing and communications company we assist many clients with their online presence. On occasion we are required to deal with compromised websites. We depend on System Lifeline for this task and without fail they have been able to reverse engineer, remove, and/or clean any infections, hacks or malicious code that have infected any of our customers’ websites. When it comes to website programming and security we are proud to call System Lifeline an extension of The Marketing Pad.”
Stephen Rhodes
President, The Marketing Pad
“My company has worked with System Lifeline for about 2 years and we highly recommend them. They are very knowledgeable and dedicated to helping keep our systems running all day every day. Casey and his team of pros have helped us avert disasters as well as suggesting services that have improved our ability to service our customers.”
Greg Russell
President, Ontario Window Film Inc.
“Our company has experienced significant growth over the last few years, and our IT systems were not able to keep up with the needs of our growing business. System Lifeline evaluated our existing hardware and network, initiated a plan to improve our systems and obtain stability and implemented the solution in a professional and controlled manner. Being on a stable and managed environment has provided us with much needed peace of mind and allowed us to focus on our priorities – our product and customers.”
Joe Oliveira
Owner, TCC Office Supplies
“We have been working with System Lifeline for about 6 months. As the main contact, I have always found them to be helpful, honest, and very knowledgeable. Casey and his team are responsive and very willing to meet our needs and work within our constraints.
We are a small farm and have come to depend on System Lifeline for most of our IT needs. It’s reassuring to know that help is just a phone call away.
I would not hesitate to recommend System Lifeline, whether a large company with a complex network or a small business with simple needs.”
Brett Simpson
Office Manager, Hillside Gardens Ltd.
“System Lifeline came to help install a new system that was purchased via them and a group of small businesses that are part of a local small business marketing group. I am part of a volunteer association, and as such we rely on people and companies who can donate their time.
The technician from System Lifeline was very patient with me as I am not strong with computers. He made me feel comfortable and did not stop until our system was up and running.
I will recommend them to anyone who needs any type of system upgrades. There are no words to express my gratitude.”
Valerie Gordon
Gift Shop Manager, Brampton Civic Hospital
“I needed a replacement UPS for my storage arrays and I needed it quickly. You may think that a photographer/videographer is in the picture business, but I assure you that with over 50 TB of images and video, I am in the DATA business. System Lifeline’s hardware specialist came back to me with a couple options to consider based on my requirements and I had piece of mind again in less than 3 business days. I am very pleased with System Lifeline and look forward to our next interaction.”
Edward Moffat
Owner, Moffat Creative
“We managed our own small network for years but we did not have the expertise to implement a new system when the time came. System Lifeline was essential to making this happen and we are now also believers in having them maintain our system and being on call in case of problems. They have always been available when we called and have instantly given answers to our questions and provided solutions when we needed them.”
Greg Jagt
VP Trading, Astlett Rubber Inc.
“We are a boutique firm and require a dependable and efficient networking system. System Lifeline came highly recommended. We now realize that was justifiably so! We met with Casey immediately upon our request. He thoroughly analyzed our setup requirements and made suggestions to achieve what we were looking for in the most time and cost-effective manner. Ongoing support is readily accessible, courteous and prompt. The staff at System Lifeline are extremely competent and responsive. We enjoy doing business with them.”
Helen Sterling
Owner, Sterling Law
“The expertise of System Lifeline has been incredibly valuable in addressing our web and system infrastructure issues. They have found creative, innovative solutions that have allowed us to effectively manage our technology resources. The team at System Lifeline have consistently shown themselves to be knowledgeable, responsive and able to adapt to new challenges.”
Matt Ross
Research Communications Officer, Higher Education Quality Council of Ontario
“Slow load times, regular server crashes, spotty connectivity… We were suffering from just about every IT problem imaginable. The approach System Lifeline took did not include covering up our problems by investing more money into hardware for our network. They took the time to analyze each issue as well as our infrastructure as a whole and presented us with knowledgeable and cost effective solutions for each problem. In most cases they were able to leverage our existing assets. Performance issues and downtime are now a thing of the past.”
Steven Moffat
Financial Controller, North American Produce
“We were having many problems with our server and network for a long time. Enter System Lifeline and its dedicated staff and now our system is very stable, reducing downtime and thus increasing productivity. Their proactive approach and quick response to our requests for support are critical for our fast-paced business. System Lifeline has proved to be the perfect solution for us and our growing needs as a company.”
Lucy Lemus
Office Manager, Eli and Ali’s
They are very smart, extremely reliable and always there when you need them, 24/7.
Marc Ross
Owner, Eli and Ali’s
“We have been using System Lifeline for over 2 years. System Lifeline has been able to help us with each and every issue we have ever had. Their quick response time and pro-active approach has saved us countless hours of frustration and money. Their ability to match our technical demands with the right products and service levels is un-matched. I would highly recommend their services.”
Marco Capizzo
General Manager, Mike and Mike’s
“We have been dealing with System Lifeline for about 9 months now. We are very pleased with their work and prompt response. Our systems have never been so trouble free. They have fixed several issues which had been troubling us for a long time. As a result, we are planning on having them take over the majority of our day to day network management. There is nothing nicer than getting an email that says “We detected and fixed a problem on your system” before you even knew you had the problem.
As a bonus, we find the cost to utilize their services very reasonable.”
F. Charles Waud
President, WaudWare Incorporated
“When I moved my office in 2010, System Lifeline offered valuable support in building my revised IT infastructure. They designed and installed a scalable system that has been adaptive to my ongoing needs as my business grows. They have proven to be professional, knowledgable and most importantly, cost effective in supporting my business. I do not hesitate to recommend their services to other professionals.”
Wes Jackson
Owner, Wesley Jackson Professional Corporation
