Home internet services has never been so confusing for the consumer. For years we’ve essentially understood what we were paying for when we gave the ISPs a bunch of our money every month. We knew how much bandwidth we were getting, the speeds it was coming to us, and the price we were paying. Packages […]
Event ID 8228: Fail to parse XML file Event ID 8193: Volume Shadow Copy Service error: Unexpected error calling routine CreateVssExamineWriterMetadata. hr = 0x80042311, The given XML document is invalid. It is either incorrectly-formed XML or it does not match the schema. We recently ran into an issue with Microsoft Server Backup in Server 2008 […]
A client recently asked us to look into an issue accessing their DVR via web browser. They have an 8 camera system and have been disappointed with the fact that they are unable to access the system through their network other than with the straight closed circuit TV feed. The DVR system itself (and excuse […]
We have a client currently using SharePoint 2007 to host their public facing website. We received a call recently that one of the sections within their site was “missing” most of the items on the list that is displayed. Looking in the backend, the list items still exist, however they are not being displayed by […]
Last week we were commissioned by a client to implement a new Windows 2012 server, build Active Directory, and setup Exchange 2013. It was a one pre-existing server solution with a small number of mailboxes. A standard setup with Exchange configured for mailboxes, client access (OWA), Autodiscover, and Active Sync. Everything went smoothly, certificates were […]
There are many skills and services that can make a successful IT company, but the most important is customer service. As with any small, service oriented company, we are both a customer and a vendor. When I receive outstanding customer service from a sales rep or account manager, that vendor becomes a trusted resource and […]
I have always been partial to BlackBerry smartphones. I prefer the feel of a physical keyboard over an on-screen keyboard. Research in Motion is a Canadian company, and their devices changed the way everyone (not just IT people) does business by removing the shackles that had most office worked connected to their PC for communication. […]
There are strong cases to be made for virtualization: Reduction in power costs Better utilization of hardware resources Easy transition to new hardware in the event of a host failure The list goes on. But one application of virtualized service that is overlooked in many cases is a virtual system backup strategy. It is very […]
Changing desktop PCs can be a traumatizing experience for a user. Not only is the hardware replaced, but quite often the Operating System is upgraded to a newer version and the business applications and other software are also brought up to the latest and greatest version available. To the user, radical changes to their virtual […]
It is common to find companies running with just barely enough human resources to get by with the day to day work. Unfortunately for the support technicians, that can make for a very difficult life trying to put out fire after fire, never really making any headway into the root cause of these fires. What […]
