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5 Amazing Free PC Apps

Nothing beats getting something for free.  One of the great things about owning a PC is the availability of free software that can help your system run better, and help with troubleshooting issues.  Here are five of my favorite free programs to get your bytes flowing: 1. Find the data hog with WinDIRStat https://windirstat.info We […]

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Spring is coming…

Spring is coming (apparently), and with it comes the potential for flooding and severe weather that can cause a host of problems for the unprepared organization. While disasters and catastrophic events are unpredictable, and of course occur all year round, now is a great time to review or create your organization’s Disaster Recovery or Business […]

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Voicemail WAV Files Won’t Play on Nexus 5

At some point last year my Google Nexus 5 stopped playing the voicemail WAV files sent to my corporate Exchange account. The error in the second image may vary slightly (video vs. audio file) but the net result is the same… can’t play the message.       By default the phone tries to use […]

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Fibre vs Fibre: Which is it?

Home internet services has never been so confusing for the consumer. For years we’ve essentially understood what we were paying for when we gave the ISPs a bunch of our money every month. We knew how much bandwidth we were getting, the speeds it was coming to us, and the price we were paying. Packages […]

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Windows Backup Fails – Error Code: 2155347997

Event ID 8228: Fail to parse XML file Event ID 8193: Volume Shadow Copy Service error: Unexpected error calling routine CreateVssExamineWriterMetadata.  hr = 0x80042311, The given XML document is invalid.  It is either incorrectly-formed XML or it does not match the schema. We recently ran into an issue with Microsoft Server Backup in Server 2008 […]

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Recovering from Exchange 2013 Website 404 Errors (ECP & OWA)

Last week we were commissioned by a client to implement a new Windows 2012 server, build Active Directory, and setup Exchange 2013.  It was a one pre-existing server solution with a small number of mailboxes.  A standard setup with Exchange configured for mailboxes, client access (OWA), Autodiscover, and Active Sync. Everything went smoothly, certificates were […]

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What are we selling in IT? Customer Service!

There are many skills and services that can make a successful IT company, but the most important is customer service. As with any small, service oriented company, we are both a customer and a vendor.  When I receive outstanding customer service from a sales rep or account manager, that vendor becomes a trusted resource and […]

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Why does Research in Motion Want Me To Purchase an Android or iPhone?

I have always been partial to BlackBerry smartphones.  I prefer the feel of a physical keyboard over an on-screen keyboard.  Research in Motion is a Canadian company, and their devices changed the way everyone (not just IT people) does business by removing the shackles that had most office worked connected to their PC for communication. […]

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