Anyone who uses a computer will, at some point, inadvertently cause themselves technical difficulty. It may be that you clicked on an email attachment that infected your computer. You may have visited a website you shouldn’t have and became infected with malware. Maybe you spilled a can of Coke on your keyboard and it’s died. […]
Obviously, a solid educational background will enhance the likelihood that an IT professional will enjoy a successful career. However, simply tacking letters after a name does not guarantee a quality employee or contractor. Hiring IT resources for a small firm can be a daunting task. If the process is solely handled by Human Resources, then […]
Successful system monitoring is a matter of balancing the information presented with the workload of the responsible technicians. The information being gathered needs to be thorough, but filtered in a way that techs can respond to issues in a timely fashion and not be overwhelmed by the sheer volume of information. Logs are important, especially when […]
You’ve spent the money on supplying your staff with what should be a very capable hardware platform for the jobs they need to perform. Are you really getting what you pay for? Installing Anti-Virus software is a necessity if you want to maintain data integrity, privacy, and system performance. “System Performance,” you ask? By the […]
How much time and money does your company spend on IT security? Whatever that number is, twice that should be spent on end user education. Like purchasing a home alarm system but leaving the front door wide open, all of the IT security efforts in the world are for naught if your end user education […]
Whether you work for an IT firm or as part of an IT department in a larger organization, you are employed in the service industry. The primary purpose of Information Technology is to facilitate the use of technology in the day-to-day assignments of your clients. The difference between IT and any other service industry is […]
In recent years, one of the most popular topics in information technology today has been “Disaster Recovery”. There are real experts, self-proclaimed experts, and snake-oil salesmen selling all manner of solutions. There are also big players like IBM and HP who can review how a company is using their data infrastructure and help to develop […]
From a user standpoint, the most noticeable and widely used system in any company is email. Stop email flow and the production of many employees will grind to a halt. Consequently, a simple email monitor is far and away the most common type of monitor that System Lifeline is engaged for. How does it work? […]
With the cost of flat screen displays plummeting over the past few years, many companies are choosing to use this technology to get information to their clients and potential customers in a professional and stylish manner. You see informational mini-movies running in store lobbies, trade show booths, even in the subway. It is a cheap […]
Step 3: Ensuring a Successful Backup took place Now that we have invested the time to create a proper backup strategy, with 3 copies of our data on our extended network or physical media, how do we determine this process takes place each night? The idea behind automating this type of process is that your […]
