An efficient, friendly helpdesk to support
your users and maintain operations

We’re just a phone call or email away.
Our team can offer you a wide range of expertise:

On-site and remote support

Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.

Workstation management and maintenance

Rest assured knowing that our advanced monitoring software checks all of your devices 24 hours per day, automatically alerting us to fix your problems before they interrupt your work.

Mobile device support and sync

We help you organize, configure, update, and secure your mobile devices. We can help you access your company data from anywhere and lock down devices if they are lost or stolen.

Antivirus, backup and security

Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7.

IT inventory and tracking

We manage your IT inventory and document your systems so that you can keep track of what you have and where it is. Stop worrying about where your machines are and start receiving a monthly report on their status, health, location, and configuration.

Workstation upgrades and replacements

You’ll know when it’s time to upgrade or replace your workstations thanks to our advanced monitoring system. When that time comes, we’ll make it seamless by helping you select the right equipment, then onboarding it with minimal user impact.
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Three Reasons Why Businesses Choose System Lifeline:

01

Organized, accountable problem solving

We use industry-leading tools to track and monitor problems, collaborate between technicians, communicate with our clients, and keep careful records of all problem solving for full accountability.

02

Friendly, local technicians who know your name

Our technicians all work together from various locations in and around the greater Toronto & Hamilton area, leveraging our cloud services to share resources and ideas. Building a relationship with our customers is important to us. For this reason, we carefully select our technicians and our customers, allowing us to ensure a quality relationship built on trust.

03

Organized, accountable problem solving

You’ll know that your systems are up to date and healthy with our meticulous reporting and monitoring. We add an extra human touch with manual system reviews, documentation updates, and strategy sessions.

Need help for your users?