24/7 status and performance of your
IT systems and the guidance to maximize their use


System Lifeline keeps a history of the systems being monitored in your environment. This history is available to you at no extra cost. Simply log in to the convenient Web Interface, and you can see resource utilization, as well as extensive data related to the uptime of your systems.

Network Map

Network maps are diagrams – literally, graphical representations of your network – that can help the System Lifeline technicians clearly communicate where issues are occurring should a problem arise. System dependencies can be linked, cascading problems can be easily identified, and the actual location of the problem can be addressed. Rather than wasting time treating the symptoms of an issue, these maps allow our technicians to go directly to the heart of the problem and treat the root cause.



Your Blackberry Enterprise Server has database located on a separate SQL Server. If a problem occurs with the SQL server, the Blackberry Enterprise server may also fail. The network map clearly illustrates the dependency between these systems. While your company can be notified of both service interruptions, you can focus on bringing the SQL server back online, as you know the Blackberry Enterprise server will reconnect once the database is available.


A problem occurs with a server in a large data center. A System Lifeline technician calls to notify the technical support department of your situation, but the only person available is an on-call co-op student. With a clear network map, System Lifeline can not only alert him/her to the problem, we can provide clear instructions to locate the system, such as, “We have detected a problem with your Blackberry Enterprise Server. According to our network map, this server is located in the front right cabinet in your data center, fifth server from the top”.

Want to understand
how your system is operating?


Not sure how to improve your IT Systems and Network? Contact System Lifeline. Our consultants specialize in problem solving. You tell us what is important to your business, and we will help ensure those systems remain healthy.

Whether you are a small company finding that you are relying on technology more and more, or a large corporation with a dedicated IT department, System Lifeline can help you ensure you are getting the most out of your network and data systems. Our goal is not to run your IT department, but to become a valuable resource in assisting you to manage your systems, and eliminate unscheduled downtime altogether.

No matter if you are overwhelmed with the thought of analyzing and improving your systems and just looking for a place to start, or would simply like a second opinion on how to minimize downtime, call us today.

System Lifeline is dedicated to alerting you to potential problems with any system on your data network, be it a common system such as your email server, or an obscure system such as your phone on-hold music system. If a user has called your help desk to report a problem, we may be able to prevent it from happening again.

Have questions about
your IT systems and network?


To have a truly stable environment one must have clarity into the status and performance of their IT systems and network.

As part of the System Lifeline family of clients you benefit from our in-depth monitoring platform and our 24/7 response team.

Any system on your network can be monitored, and custom monitors can be creatively deployed to detect any outage that can occur. There are many standard monitors available upon the initial integration into our monitor system, some of which are:

  • % of disk space available
  • CPU usage
  • web page content
  • file age
  • ensure backups have run
  • email is functioning
  • windows services
  • critical processes running
  • many more

Thresholds can be set unique to your business, and the response process is customizable to suit your needs. If you have systems that must be online 24/7, then our team will contact the appropriate staff or vendor at any time of day. You also have the ability to set different responses and/or contacts for different times of day. In many cases, the System Lifeline technical staff can resolve issues before the business is impacted, and simply provide you with an incident report for your records.

As a client, you can access our monitoring platform, allowing you to view in real time the status of your environment.

Strong monitoring and response procedures compliment your disaster recovery or business continuity plans.

Need monitoring and
24/7 response